Jointcare FAQ

Jointcare FAQ
Herbal Health Jointcare FAQ

We will probably answer all questions you may have regarding Herbal Health Jointcare here. But should you have additional queries, please do not hesitate to email us at or call us at (+65) 6842.2820 (Singapore)

General Information

What is Herbal Health Jointcare?

Herbal Health Jointcare is natural herbal supplement specially formulated mainly for eliminating or reducing joint pains and inflammation caused by arthritic conditions such as Gouts, Rheumatism, Rheumatoid Arthritis, Osteoarthritis, etc. But it has also been proven to have secondary effects on other ailments, such as hemorrhoids as well as helping improve the body immune system and overall wellbeing.

What are the ingredients for Herbal Health Jointcare contains? Any illegal or illicit drugs?

The ingredients used in Herbal Health Jointcare are carefully selected high quality herbs, and it does NOT contain any prohibited drugs. See detailed composition of this herbal supplement HERE.

Where is this herbal product manufactured?

The formula for Herbal Health Jointcare originated from Japan and it is manufactured in accordance to the highest pharmacological standards in FDA registered manufacturing facilities (GMP certified) in Singapore.

How long has this dietary supplement been in the market?

The unique formula for Herbal Health Jointcare is a traditional remedy and has been used for decades.

Is it safe for consumption?

Having thousands of people consuming it every day, and many repeat customer, is the best testament of its safety and quality.

Can I consume Jointcare with other western drugs?

There have been no report of any adverse reactions, but it is advisable to consume each separately. However, NEVER take Jointcare with any form of painkillers.

Safety and Approvals

Is Herbal Health Jointcare approved by the Authorities?

  • Singapore: Permitted for sales as a health supplement in Singapore after being tested and screened by HSA
  • United States: Complies with all applicable US FDA regulations, classified and sold as a dietary supplement in the United States of America
  • Vietnam: Approved by the Ministry of Health, Vietnam [373/ATTB-XNCB]
  • Cambodia: Approved by the Ministry of Health, Cambodia [CAM 025HS-10]

We are also in the process of applying for approval from other national bodies.

What are the quality assurance processes to ensure it is safe for consumption?

During manufacturing, the ingredients were sent to the lab for tests at least twice during different stages of manufacturing. The results have to be within specified limits as set by the Health Authority. For added quality assurance, each and every batch are carefully tested after completion. Total of 3 tests conducted for each batch. All tests are conducted by third party professional laboratories.

The lab tests are conducted under which specifications? What are the tests conducted?

Herbal Health Jointcare is tested by third party professional laboratories and according to World Health Organization and/or International Health Authority specifications. The tests conducted include Steroid Test, Bacterial Tests and Toxic Heavy Metal Tests. See Steroid Test Certificate of Analysis HERE and Toxic Heavy Metal Test HERE.

I am 70 years old, can I take?

Yes. Herbal Health Jointcare help enhances the blood flow and it is effective for all adults, regardless of age. Even centenarians consume Jointcare. See HERE.

Who should not take Herbal Health Jointcare?

People with the following conditions are not encouraged to consume Jointcare:

  • Patients with serious heart problems and severe kidney conditions (under dialysis)
  • Pregnant women
  • Children below the age of 12

Effects, Efficacies and Dosage

If Herbal Health Jointcare does not contain any pain killer or steroids, why and how does it ease pain and relieve inflammation so effectively and quickly?

The effectiveness of Herbal Health Jointcare stems from the combined efficacies of the herbs used in its unique concoction. These herbs contain properties such as anti-inflammatory, anti-spasmodic, among others.

Is it advisable to take other supplements while on Herbal Health Jointcare?

Yes. Being a dietary supplement, there are no problems at all consuming other supplements. We recommend Glucosamine and Calcium supplements.

The pain and inflammation is gone when I am regularly consuming Jointcare. But why does it all come back when I stop?

There may be a few possibilities. The pain is back is due to the inflammation. You should continue to consume Herbal Health Jointcare at least at least for 2 to 3 months to determine if your condition has fully recovered. Thereafter, you can reduce the dosage, and take once a couple of days. Sometimes, it may be due to other causes – such as poor diet, other medical conditions, etc.

After consuming for a week, I still feel no improvements. Why?

Most likely you are not having arthritic condition. Consult a doctor and X-Ray may be helpful.

After consuming Herbal Health Jointcare, I slept through the night. Is this normal?

This is normal. It is strongly recommended to take before bed. You will have improved sleep.

My feet is swollen. Can Herbal Health Jointcare helps?

Yes, if is due to excessive uric acid or water retention. Herbal Health Jointcare has the efficacy to help eliminate excessive uric acid, expel wind, and remove “dampness” (aka water retention) in the body.

How many capsules should I take per day?

Generally we recommend starting with 2 capsules daily for 1 week or until you feel improvements. Subsequently take 1 capsule per day.

How long does it take to experience improvement and when can I fully recover?

Generally the pain due to inflammation will be gone within 2 days. As for recovery, it will depend on the severity of the illnesses, the person health and absorption rate, etc.

Why can’t I consume Herbal Health Jointcare with hot/warm water, tea or coffee?

Hot/Warm water and some beverages may reduce the effectiveness of some of the herbs used in this herbal supplement. Ideally, take with plain water at normal room temperature.

Why must I drink more water?

With or without consuming Herbal Health Jointcare, you must drink more water. Water serves as a transporter for the nutrients, and it is strongly recommended to drink lot and lot of it. Hot/Warm water must completely be avoided when taking the supplements.

Why my stools are dark and smelly?

This is normal as the detoxification properties of this natural supplement is at work.

Other Efficacies and Side Effects

Besides assisting in bone joint ailments, what are the other efficacies of Herbal Health Jointcare

Being a natural herbal supplement, Herbal Health Jointcare may also:

  • Help prevent the hardening of arteries (Anti-Arteriosclerosis)
  • Help relieve stress and tension
  • Help prevent dry mouth and throat
  • Help prevent acne, pimple and dermatitis
  • Help eliminate hemorrhoids (piles) and abscesses

Are there any risks or side effects?

There has been no report of any adverse side effect. Excessive urination in the early stage may occur, and this is normal. The cause of this is due to the detoxification and diuretic properties that this herbal supplement contains. Simply drink plenty of water to recover.

After consuming Herbal Health Jointcare, I am unable to sleep

In rare cases of high body metabolism, one may have difficulty to sleep. In this cases, it is recommended to take Herbal Health Jointcare in the morning instead of before bed. Generally though, most people would have improved sleeps.

After consumption, the pain has become more acute?

In very rare cases, the pain may become more acute. This may be caused by external factors, but nevertheless it is recommended to stop for few days before continuing again with 1 capsule per day.

After taking Jointcare, I am having constipation, tiny spots on my back?

This is normal and it may be due to the heatiness of the herbs and the reaction from the body. Simply drink a lot of water. If problem persists, stop taking for a few days before resuming consumption.

Sales and Ordering

Where can I purchase Herbal Health Jointcare?

We currently have exclusive Distributors in Singapore, Thailand, Vietnam and Cambodia. Should you wish to purchase Herbal Health Jointcare in any of these countries, please email us at

Alternatively, you can purchase Herbal Health Jointcare from anywhere in the world through our Online Store.

Do I need to pay any shipping/delivery charges?

  • For any orders through our local distributors (in Singapore, Thailand, Vietnam and Cambodia), there may be a local delivery fee imposed if you wish to have the product delivered to you. We will advise you during your purchase.
  • For all orders through our Online Store, delivery charges vary according to location that purchase is sent to.

How can I pay for my purchase?

I’m not so sure about this, but I am still keen to try Herbal Health Jointcare. What should I do?

If you are still apprehensive, we invite you to apply to get our absolutely FREE and non-obligatory 5-capsules Tester Pack. Simply submit the application HERE, and upon receipt, we will send you a tester pack containing 5-capsules to try. This tester pack is typically good for a 4 days dosage. As most people experience improvements within the first couple of days of consuming Herbal Health Jointcare, you should feel its effect after trying out the tester pack. And if it does not work on you, there’s nothing for you to lose.

Alternatively, the Herbal Health Jointcare comes with a Money Back Guarantee Policy. Read further below.

If it does not work, can I have my refunds?

We believe in total customer satisfaction. If after consuming 10 capsules of Herbal Health Jointcare, and you experience no improvements at all. We will be happy to refund you for your purchase. See our Jointcare Money Back Guarantee Policy HERE.